Return Due To Change Of Mind
We, at M H Enterprises will happily accept returns due to change of mind as long as a request to return is received by us within 3 days of receipt of item and are returned to us in original packaging, unused and in resalable condition.
If you change your mind before you have received your order, we are able to accept cancellation of your order at any time before the order has been dispatched.
Return shipping will be paid by the customers and the customer will be required to arrange their own shipping. Once returns are received, verified and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. We will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
We sell a lot of special-order items, and many times we go the extra mile to procure the product for you. This involves a lot of time, effort, and energy, man-hours. If you have ordered one such product and wish to return or exchange it, It might not always be possible to accept that return. You will be notified if such a case arises. We try to amicably come to a solution that satisfies both parties.
Eligibility for Returns: Items may be returned within 3 days of receipt. Every return should be authorized with a Return Authorization Number, without which the return will not be accepted.
Condition: Products must be unused, box should not be damaged, and should be in a resalable condition with all tags and seals intact and unopened.
Refunds: Refunds will be issued in the form of store credit after verification and receipt of the return product.
Exceptions: Final sale items, and electronic products, including accessories, are non-returnable.
Process: To initiate a return and to obtain your Return Authorization Number, please contact our customer service team by email/phone.
Warranty Returns
We will happily honor any valid warranty claims if provided by the manufacturer, provided a claim is submitted within 90 days of receipt of the items.
Customers will be required to pre-pay the return shipping. Upon return receipt of items for warranty claim, you can expect us to process your warranty claim as per the manufacturer usually within 15 days.